Read the questions and answers underneath concerning your reservation
Complete the reservation form and click on "send".
If the period you choose is unavailable, you’ll get a message.
If your form is correctly completed and has been send, you’ll get a confirmation.
Your demand will be treated as soon as possible.
If we have an apartment available on the chosen dates, we send you a confirmation with our banking coordinates (IBAN and BIC).
In the event that all the apartments would be already rented on these dates, we will propose other dates remaining available.
The reservation is only valid after we have received a down payment of 40 % of the agreed rent. As soon as we received this amount on our account, we send to you a confirmation of reception and is the reservation becomes final.
We also send you a detailed plan and a itinerary from the Reina Sofia Airport (Tenerife Sur) to Bahia de Los Menceyes at Palm Mar. If you wish, we can arrange a rental car at the airport.
We advise you to contact us a few days before your departure, send us a message to confirm your arrival and to specify the hour of arrival and your flight number so that we can count with possible delays.
The outstanding amount of the rent being 60 % of the agreed price, has to arrive on our account at the latest 14 days before your arrival.
You can only cancel by e-mail. The conditions of cancellation depend on when you cancel:
Until 28 days before the beginning of the renting period:
In case of illness, accident or another valid reason no expenses of cancellation will be due.
During the last 28 days before the renting period:
In case of short-notice cancellation a compensation for 150 Euros will be charged.
We reserve us the right to deduce both the cancellation and banking costs from the down payment before refunding.